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The three-star Best Western Phoenix Hotel is located in a quiet area within Queensway and Bayswater, close to Hyde Park, Kensington Palace and the Royal Albert Hall. Located in one of the attractive 19th century town houses which line the surrounding streets, the hotel offers old world charm with all the contemporary comforts and technology the modern traveller requires.
The hotel's 130 bedrooms are decorated in a contemporary style with comfortable furnishings. All rooms benefit from an en suite bathroom, satellite TV, direct dial telephone and hairdryer and a free high-speed Internet connection among other amenities. Multilingual staff are on hand 24 hours a day to provide a high level of service to guests and the hotel includes a Bar and Lounge, where you can enjoy a drink in classic, laid-back surroundings before exploring the local nightlife, which caters to a hip monied clientele.
There hotel dining room only caters for breakfast, but you won't be disappointed with the wide range of restaurants in the surrounding area, which reflect London's multicultural community and offers something for all tastes. Al Waha offers very authentic, tasty Lebanese food; The Dining Room offer international European cuisine and El Hanna Cafe offers an assortment of unique sandwiches and snacks for those on a budget.
The hotel is a five-minute walk away from Bayswater tube station, which services the District and Circle lines. From here you have direct links to Paddington Station (where the Heathrow Express Train terminates), Victoria Station (where the Gatwick Express Train terminates) and many other areas of London, including Notting Hill, which is famed for its carnival. If you are driving to the hotel, it is situated near the main A4 road, which can be accessed via the M4 and M25; however, guests should note that the hotel is in the congestion charge zone. An NCP car park is located very nearby in Queensway for overnight parking.
The hotel is 100m from the Whiteley's shopping complex, which is home to a variety of stores including Oasis, Karen Millen and Zara. To delve into the history of the area, you can visit Kensington Palace and Gardens, which has housed royals for centuries, from the 17th century when it was William of orange's country estate, to the Palace's present day inhabitants, the Duke and Duchess of Cambridge. Hyde Park is just beyond Kensington Gardens, where you can hire a tennis court, ride the solar powered shuttle boat across The Serpentine Lake, visit The Serpentine Gallery, ride a horse from Hyde Park stables, or simply enjoy a picnic in the beautiful green space. If you would like to experience London shopping, Kensington and nearby Notting Hill all house a wide range of designer and independent boutiques where you can find some unusual and exquisite mementos.
This hotel may not have the charm or the imaginative decor of some other hotels in the area, but for a very reasonable rate it offers a great base in a fantastic location, from which you can see some of London's most intriguing neighbourhoods. If you choose to stay here, choose a room near the back of the hotel where traffic noise isn't as disruptive. Room upgrades are occasionally available and it is more likely that you will get one if you check in a little later, but even if this isn't your experience, the staff will be happy to help throughout your stay if there's anything you require.